Customer Service

Overview:

At Shiva - Kaveri, we understand the importance of exceptional customer service in the irrigation, water features, swimming pools, fog systems and koi pond industry. Our website is designed to provide you with the best possible experience as you explore our products and services, access information, and seek support. Here's a summary of the customer service features and resources available on our website:

1. Product Catalog:

Our comprehensive online product catalog offers a wide range of irrigation products, water features, swimming pools, fog systems and koi pond systems including sprinklers, valves, controllers, pumps, drainage systems, filters, fountain nozzles and more. You can browse product descriptions, specifications, and pricing at your convenience. Click here to contact us

2. Design Tools:

We offer interactive design tools that assist you in planning your irrigation system. These tools help with product selection, layout, and system design, making it easier for you to get started on your project. Click here to contact us

3. Technical Support Portal:

Our dedicated technical support portal provides access to troubleshooting guides, video tutorials, and helpful resources to assist you in resolving common technical issues. You can find solutions to your questions here.

4. Service Request Form:

If you require maintenance, repairs, or servicing for your irrigation, water features, swimming pools, fog systems and koi pond systems, our easy-to-use service request form allows you to request assistance. Simply fill out the form, and our team will promptly respond to your service needs. Click here.

5. Live Chat Support:

For immediate assistance, our live chat support feature connects you with our knowledgeable customer service representatives in real-time. You can ask questions, seek guidance, and receive instant support.

6. Feedback and Contact Information:

Your feedback is valuable to us. We encourage you to share your thoughts, suggestions, and concerns through our website's feedback forms. Additionally, you can find our contact information for any inquiries or assistance you may need. Click here.

Our Commitment:

At Shiva - Kaveri, we are dedicated to delivering outstanding customer service and support. We continuously strive to improve your online experience and make it as convenient and efficient as possible. Our website is a reflection of our commitment to your satisfaction and success in all your irrigation, water features, swimming pools, fog systems and koi pond projects.

We believe in providing prompt response to all customers during or after completion of project. It supports customer for guaranteed period to ensure that the system runs efficiently year after year. The firm also enters into Annual Maintenance Contracts (AMC’s) with various companies to provide guaranteed trouble free Operation for the Irrigation, water features, swimming pools, fog systems and koi pond systems.

If you have any questions or require assistance, please do not hesitate to reach out to our customer service team through our website, or contact us directly using the provided contact information. Your satisfaction is our top priority, and we are here to help you make the most of your irrigation, water features, swimming pools, fog systems and koi pond systems solutions.